Use the FAQ section to answer your customers' most frequent questions.
Products
Orua products are suitable for all skin types. If you have any doubts, please consult our detailed product pages.
Using Orua beauty tools in your skincare routine offers many advantages. Our tools, such as sisal brushes and natural sea sponges, are made from natural, sustainable materials, respecting both your skin and the environment. They enhance the effectiveness of your skincare routine by gently exfoliating, stimulating blood circulation and facilitating product absorption. What's more, these tools provide a pleasant sensory experience, transforming your skincare routine into a genuine moment of well-being and relaxation.
Using Orua products as a set maximizes the benefits for your skin. Each product is formulated to target specific skin needs, and combining them produces even more effective results. For example, by using an antioxidant-rich day oil in the morning to protect skin from external aggressors, then applying a nourishing night oil at night to regenerate tissues while you sleep, you offer your skin a complete, balanced routine. By using Orua products as a set, you can enjoy healthier, radiant, revitalized skin.
Shipping & orders
Once the order has been confirmed and payment validated, the products will be delivered according to the chosen method and to the delivery address indicated by the purchaser during the ordering process.
Orders placed before 2:00 p.m. are prepared and dispatched the same day; after 2:00 p.m., they will be dispatched the following day.
Delivery times may vary according to destination. The Seller cannot be held responsible for any delays in delivery.
As an indication, the usual delivery times are 48h after the order has been sent.
If your delivery address is incorrect, please send us an e-mail.







